Rates that vary by engagement
Set a rate per client and override it per project. A discounted retainer and a full-rate overflow project sit side by side under the same client without anyone having to remember which is which.
For agencies
Billable hours across a roster, invoiced on one schedule
Running three or four retained clients at once means three or four different rates, scopes and billing cycles. The tracking is not the hard part — keeping the invoices straight is.
Where small agencies lose margin
Unbilled work sitting in a backlog
Every hour that is billable but not yet invoiced is visible per client. Nothing quietly ages out of a month and gets forgotten.
Invoices that do not match the work
Line items are grouped by project with the tracked descriptions attached, so when a client asks what the 14 hours on their design system were, the invoice already answers.
One billing run, every client
On the first of the month Clockd sweeps every client with unbilled billable time, groups it by project, applies each engagement rate, and issues an invoice against your numbering sequence. Clients who had no billable work that month are skipped rather than sent a zero invoice.
If you would rather review before anything leaves, switch the automation to prepare drafts. The work is done either way — the only difference is whether a human presses send.
Non-billable time still counts
Internal work, pitching and admin can be tracked as non-billable projects. They stay off invoices but stay in your totals, which is the only honest way to see what your effective hourly rate really is.